Customer Service Hours: 8:30AM - 4:30PM PST Monday - Friday.

Current Customer Service Wait Time is 3 - 5 days because of the vape mail ban. We are working hard to restore operations back to normal.

To better help you this form is only for billing, exchanges and shipping issues for anything else please find the appropriate page below.

For warranty and repairs please visit our support page

For wholesale & b2b relations visit our wholesale page

For anything related to marketing please contact marketing@pcktvapor.com

SHIPPING - 10/28/2021 If you are contacting us about tracking for your package we are unable to provide It to you at this time because of how package are now routed with the vape mail ban. All orders are shipping on time with a slight delivery delay because of our new carriers/shipper we work with. We are working hard with our 3rd party carriers to provide you tracking soon.

Customer Service Hours: 8:30AM - 4:30PM PST Monday - Friday.

Current Customer Service Wait Time is 3 - 5 days because of the vape mail ban. We are working hard to restore operations back to normal.

To better help you this form is only for billing, exchanges and shipping issues for anything else please find the appropriate page below.

For warranty and repairs please visit our support page

For wholesale & b2b relations visit our wholesale page

For anything related to marketing please contact marketing@pcktvapor.com

SHIPPING - 10/28/2021 If you are contacting us about tracking for your package we are unable to provide It to you at this time because of how package are now routed with the vape mail ban. All orders are shipping on time with a slight delivery delay because of our new carriers/shipper we work with. We are working hard with our 3rd party carriers to provide you tracking soon.