Refund policy

Contact us by submitting a ticket, select "Return & Exchange". Make sure to include your order number as proof of purchase is required to verify eligibility. You will receive a reply within 1-3 business days.

After hearing from our support team, you should mail the returned product to: 30 Lindbergh Ave. Livermore, California 94551.

Note that:

◦ Item(s) must be in original, brand new condition, in the original packaging.

◦ Item(s) must be shipped back within 14 days of the original purchase date.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.